Privacy Policy

This Privacy Policy applies to the Saroj Jewellers mobile application, owned and operated by Saroj Jewellers, Chennai, India. We respect your privacy and are committed to protecting your personal information.

Information We Collect

When you register or use our application, we may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Password (stored securely in encrypted form)

How We Use Your Information

• Create and manage your account.
• Provide our services and customer support.
• Process orders and transactions.
• Send important notifications and security alerts.
• Improve our application and user experience.

Information Sharing

We do not sell, rent, or trade your personal information. Information is shared only when required to provide our services or comply with applicable laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. While we strive to safeguard your data, no internet-based system can guarantee complete security.

Cookies & Tracking Technologies

The Saroj Jewellers mobile application does not use cookies or third-party tracking technologies.

Advertising ID

We do not collect, access, or use the Android Advertising ID for advertising or analytics purposes.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Account & Data Deletion

You may request deletion of your account and associated personal data at any time by contacting us.

Request Account & Data Deletion

Returns & Refund Policy

• Returns are accepted within 7 days from the date of delivery, provided the product is unused and in its original condition.
• Refunds are processed within 7 business days after the returned product is approved.
• Cash on Delivery (COD) refunds will be processed via UPI or Bank Transfer.
• Please report damaged or incorrect products within 48 hours of delivery.

Supported order statuses: Pending, Confirmed, Shipped, Delivered, Cancelled.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

Saroj Jewellers
Chennai, Tamil Nadu, India

Email: dikshitechnologies.developer@gmail.com